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Interview with Frank J Lopes at NADA 2019 “EVERYONE wants to talk about marketing to sell more cars… but few people want to talk about service… My Man Owen Moon from Fixed Ops [...]

Originally posted as a guest author on DealershipNews.com Throughout my almost 20-year career in the automotive industry, sales have always been the superstar. More attention, focus, and [...]

Originally Posted as Guest Author on DealershipNews.com Start By Being More Visible To Potential Service Customers Online. As each and every car dealership is building budgets and planning for [...]

Spoke on Terry Lancaster about service sales and why “increasing service revenue today will increase sales tomorrow”.  Originally Posted on TerryLancaster.com: Salespeople love new [...]

5 Minutes with Sean “Once again it’s time to get to the heart of the industry with another edition of Sit Down on this week’s 5 Minutes with Sean. This week Sean sits down with [...]

Originally Posted as a guest author for autosuccessonline.com   Fixed Ops Digital has announced that it has become a participant in the CDK Global Partner Program. As a member of one of the [...]

Check out the article I wrote for Fixed Ops Mag. It is a must-read for those fixed ops departments looking to give their service customer a digital-first experience. You can read the article [...]