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Do you have a process when it comes to sales introducing your customer to the Service Department? This is important because customers who are introduced to the Service Department are 2x more [...]

70% of all service visits are within 10 miles. Almost 40% are within 5 miles. What is your dealership doing to capitalize on this opportunity? • Early bird appointments • Weekend scheduling • [...]

Welcome to this week’s Fixed Ops Feature! Many customers today believe that getting their vehicles serviced at a dealership is expensive. The reason this perception exists is that most [...]